As a small business owner I have encounter many different challenges, from getting new profitable accounts to keeping top quality cleaners engaged. By far the hardest has been hiring top quality cleaners and keeping them motivated.When I first started building Frezco Eco Cleaning a few years ago, I went through so many interviews that took me at least half a day to find one good candidate with qualified skills and the right attitude. Then, I trained them from one to three days depending on the size of the office account. Last, I have to inspect every account the new hire was cleaning to ensure the client’s satisfaction. At the end I was spending over a week training, coaching and inspecting without getting the results I was hoping for.
Tuesday, 17 August 2021